This policy explains what personal information Strategic Crypto Reserve collects when you read this website, license the AI Build Configurator, buy a membership or collectible, join our community, or speak with one of our sales representatives. It also explains why we collect it, who we share it with, how long we keep it, and how to exercise your privacy rights.
Questions or requests go to support@strategiccryptoreserve.ca.
Strategic Crypto Reserve ("SCR", "we", "us") is a Canadian blockchain media and digital collectibles business based in the Comox Valley, British Columbia. We operate strategiccryptoreserve.ca, publish free educational content, license the AI Build Configurator data centre cost software, offer premium memberships, limited-edition collectible drops and paid community access, and provide crypto data centre services.
SCR is the organization responsible for the personal information described in this policy. Our privacy contact is accountable for our compliance with British Columbia's Personal Information Protection Act (PIPA), Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) where it applies, and the other laws referred to below. You can reach them through the details in section 16.
This policy covers this website, the hosted AI Build Configurator script, our licence, membership and collectible sales, our community channels as they relate to SCR, and our sales and support conversations. It does not cover third-party websites and platforms we link to, which have their own policies.
When you visit this website, or when a licensee's website loads the hosted AI Build Configurator script, our web server records standard request data: your IP address, the page or file requested, the referring page, your browser and device type (user agent), and the date and time. This is how web servers work, and we use this data to deliver pages, keep the service secure, validate licences and understand aggregate usage.
Some pages load fonts, icons and images from third-party servers, including Google Fonts, the cdnjs content network operated by Cloudflare, OpenSea image storage, and the directory sites whose badges appear in our footers. When your browser fetches those files, the provider receives your IP address and browser details under its own privacy policy.
| When | What we collect |
|---|---|
| You email or phone us | Your name, email address, phone number, company, website, and whatever you include in your message or tell us on the call. |
| You buy an AI Build Configurator licence | Name, company, email, phone, billing address, the domain the widget will run on, licence tier, licence key, renewal dates, invoices and tax information. Card details go directly to Stripe. |
| You buy a membership, collectible or paid community access | Name or display name, email, membership tier, purchase and renewal history, and, where the product uses one, a wallet address or Discord username to grant access. |
| You request crypto data centre services | Contact details, site location, power and hardware details, and project information you share for a quote. |
| You apply to sponsor a project or collaborate as a creator | Contact details, project or portfolio information, social handles, and payout details needed to pay you. |
SCR works with independent call centres, agencies and individual representatives who introduce the AI Build Configurator to businesses. When a representative contacts you, they record business contact information, the organization you work for, notes from the conversation, and whether you asked to be contacted again or not at all. They pass this to us as a hand-off record so we can follow up when you contact us. Representatives do not take payment and cannot close a sale; every licence is arranged directly with SCR.
SCR does not currently set advertising or analytics cookies on this website. Cookies and similar technologies may still be used by third parties you interact with through our site:
The AI Build Configurator runs its calculations in your browser and does not use cookies to track visitors. Where a page stores a preference in your browser, that data stays on your device. You can block or delete cookies in your browser settings. If we add analytics or any tracking technology in the future, we will update this policy before doing so.
Some browsers send a Global Privacy Control signal. Because we don't sell or share personal information for targeted advertising, there is nothing further for that signal to switch off, but we treat it as a valid opt-out request if that changes.
We use personal information only for purposes a reasonable person would expect, which are:
We collect information with your consent, which may be express (for example, ticking a box or asking us to email you) or implied from the circumstances (for example, providing your email when you ask for a quote). You can withdraw consent at any time, subject to legal or contractual limits, and we will explain what that means for the service you receive.
If you are in the European Economic Area or the United Kingdom, our legal bases are performance of a contract, our legitimate interests in running and securing our business, compliance with legal obligations, and your consent where we ask for it.
We share personal information only as described here:
Sponsored projects and creator collaborators do not receive our members' or customers' personal information unless you give it to them yourself, for example by entering their giveaway or visiting their site.
We do not sell personal information, and we do not "share" it for cross-context behavioural advertising as those terms are defined in California law. We have not done so in the past 12 months.
SCR is based in British Columbia, Canada, and much of our processing happens in Canada. Some of our service providers, including Stripe, process information in the United States and other countries. Some sales representatives work outside Canada. When information is processed in another country, it is subject to that country's laws and may be accessible to its courts and authorities. We use contractual and other measures to require a comparable level of protection. If you are visiting from outside Canada, your request data is processed in Canada.
| Information | How long |
|---|---|
| Web server request logs | For the period set by our hosting provider, and longer only when needed to investigate a security incident. |
| General enquiries and quotes that don't lead to a purchase | Up to 24 months after our last contact. |
| Sales representative hand-off records | Up to 24 months, except do-not-contact requests, which we keep so we can honour them. |
| Licence, membership and purchase records, invoices and tax records | For the life of the licence or membership, then at least six years after the end of the tax year they relate to, as the Canada Revenue Agency requires. |
| Creator, collaborator and affiliate payment records | Six years after the end of the tax year of the last payment. |
When information is no longer needed, we delete it or make it anonymous. If personal information was used to make a decision about you, we keep it for at least one year after that decision so you have a chance to request access, as PIPA requires.
We protect personal information with measures appropriate to its sensitivity. The site is served over HTTPS, card payments are handled by Stripe, a PCI DSS Level 1 certified processor, access to our records is limited to people who need it, and our accounts use strong authentication. No system is completely secure, so we can't guarantee absolute security.
If a breach of security safeguards creates a real risk of significant harm to you, we will notify you and report it to the appropriate privacy regulator as required by law, and we will keep a record of every such breach.
Wherever you live, you can ask us to tell you what personal information we hold about you, give you a copy, correct it, delete it, or stop using it for marketing. Email support@strategiccryptoreserve.ca with the subject line "Privacy request" and tell us what you'd like us to do. We'll respond within 30 days, and tell you if we need an extension and why. Requests are free unless they are clearly excessive, in which case we'll tell you the cost first.
We'll ask for enough information to confirm your identity before releasing or changing anything, usually by replying from the email address we already have for you. We may decline a request where the law allows, for example when records must be kept for tax purposes, and we'll explain why.
Under PIPA and PIPEDA, you have the right to access and correct your personal information, to know how it has been used and disclosed, and to withdraw consent. If you aren't satisfied with our response, you can complain to the Office of the Information and Privacy Commissioner for British Columbia or the Office of the Privacy Commissioner of Canada.
Residents of California and other states with consumer privacy laws, including Colorado, Connecticut, Virginia, Utah, Texas, Oregon and others, may have the right to:
We extend these rights to all US residents, whether or not a particular state's law applies to SCR. You can use an authorized agent; we will ask for proof of the agent's authority and may still verify your identity directly. If we decline your request, you can appeal by replying to our decision with "Appeal" in the subject line. We will respond to appeals within the time your state's law requires, and if you're still not satisfied you can contact your state attorney general.
In the past 12 months, the categories of personal information we have collected are identifiers (such as name, email, phone and IP address), commercial information (purchase and licence records), internet activity (web server request data), professional information (employer and job role for business contacts), and payment-related information handled by Stripe. We collect it from the sources and for the purposes in sections 3 and 5, and disclose it for business purposes only to the recipients in section 6.
You have the rights of access, rectification, erasure, restriction, portability and objection, and the right to withdraw consent. You can also complain to your local data protection authority.
We send commercial electronic messages only with your consent or where Canada's Anti-Spam Legislation otherwise permits, and every marketing email includes a way to unsubscribe. Service messages about your licence, membership or purchase, such as receipts and renewal notices, are not marketing and will still be sent.
Our sales representatives are required to follow the telemarketing rules that apply to the call, including the Canadian National Do Not Call List rules and US federal and state do-not-call and calling-hour rules. If you tell a representative, or tell us, that you don't want to be called again, we add you to our internal do-not-contact list and pass that on to every representative working for us.
SCR collectibles and the optional $SCR access token live on public blockchains such as Polygon. When you buy, mint, hold or transfer them, your wallet address and the transaction are recorded on a public ledger that anyone can view and that SCR cannot change or delete. A wallet address may become personal information if it can be linked to you, for example when you give it to us to receive membership access.
We use wallet addresses you give us only to deliver the access, discounts or collectibles you requested. We will never ask for your private key or seed phrase, and anyone who does is not acting for SCR. Wallet software such as MetaMask is provided by third parties under their own policies. $SCR is an optional access and discount mechanism, not an investment, and nothing in this policy suggests otherwise.
The AI Build Configurator performs all inputs and calculations in the visitor's browser. SCR's server receives only the standard request data described in section 3 when a licensee's page loads the hosted script. If SCR adds server-side licence verification, the licence key and the hostname of the embedding page will also be sent to SCR on page load. We will not add collection of visitors' personal information through the widget without first notifying licensees.
Any form, lead-capture tool or endpoint a licensee connects to the widget collects information on the licensee's own systems. The licensee is responsible for that information and for publishing its own privacy notice. Full terms are in the Licence Terms and Annual Usage Agreement. If this policy and those terms differ on how SCR handles licensee data, the licence terms apply to the licensee.
Our products, memberships and collectibles are intended for adults aged 18 and over. We don't knowingly collect personal information from anyone under 18. If you believe a young person has given us personal information, contact us and we will delete it.
We will update this policy when our practices change, for example when new membership features or analytics are introduced. The "Last updated" date at the top shows when it last changed. If a change significantly affects how we use information we already hold, we will notify affected customers by email before it takes effect.
Strategic Crypto Reserve, Privacy Contact
Comox Valley, British Columbia, Canada
Email: support@strategiccryptoreserve.ca
Phone: +1-778-557-2041
Please contact us first so we can try to resolve your concern. If you remain unsatisfied, you can contact:
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